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Senior Director Systems Integration

New York, NY 10018

Posted: 12/09/2025 Employment Type: Permanent Job Category: Operations Job Number: KC252080129

Job Description

We are currently searching for a Senior Director, Systems Integration to own our client's enterprise systems roadmap execution and integration layer as the business scales. Reporting to the VP, Operations, this leader ensures our core platforms (ERP, WMS/OMS, POS, CRM, PLM, finance/accounting, and BI) work together seamlessly, reliably, and in a way that supports a fast, accurate omni-channel customer experience. The Sr. Director is the technical and programmatic driver of systems implementation, adoption, data integrity, and measurable ROI, partnering across Operations, Retail, E-Commerce, Wholesale, Product, and Finance.
 

Key Responsibilities:
  • Own day-to-day leadership of the enterprise systems roadmap across ERP, WMS/OMS, POS, CRM/sales tools, PLM, finance/accounting, and data/BI, translating operational strategy into scalable system capabilities.
  • Lead implementations, upgrades, and migrations (NetSuite preferred) in transaction-heavy environments, drive on-time, on-budget delivery.
  • Design and maintain integration architecture for omni-channel order flows including DTC e-commerce, retail, wholesale, BOPIS, ship-from-store, store-to-home, EDI, and 3PL connectivity.
  • Establish and enforce master data management (MDM) standards, data governance, and documentation to ensure accuracy and a true single source of truth.
  • Partner with functional owners to define requirements, map processes, and redesign workflows for system enablement.
  • Lead change management for systems adoption: SOPs, training, help-desk enablement, and communication plans to ensure usage sticks.
  • Manage external vendors, integrators, and technology partners; negotiate scopes, SLAs, cost controls, and performance outcomes.
  • Ensure operational controls in systems: audit trails, access controls, backups, disaster recovery, and compliance with internal policies.
 
Requirements:
  • 8–12+ years leading enterprise systems and integrations for consumer, retail, or omni-channel DTC brands.
  • Proven ownership of ERP (NetSuite preferred), WMS/OMS, POS, CRM, PLM, and finance tools with a track record of successful implementations/migrations and adoption outcomes.
  • Strong understanding of omni-channel order lifecycles and the technical integrations that enable them (EDI, 3PL, APIs, middleware/iPaaS).
  • Deep data orientation: MDM, data integrity, KPI design, and BI enablement; SQL and modern BI tools (Tableau/Power BI) strongly preferred.
  • Ability to translate business requirements into system designs and clear, executable workstreams.
  • Strong communicator who can align executives, functional leaders, and technical teams.
  • Bachelor’s degree required; MBA or relevant advanced degree a plus.
 
Salary Range $130-155K

Meet Your Recruiter

Karen Cichocki

Karen is the Director of All Things Business Development at Emerging Blue. She loves meeting new people and is passionate about building strong relationships with her clients. Karen thrives on getting to know brands and the passion and story behind each of them.

 

Diversity, Equality, and Inclusion

Emerging Blue is committed to diversity, equality, and inclusion with all hiring and employment practices. Our goal is go to create an inclusive environment in which all candidates and employees are treated with respect.

We partner with our clients to create diverse candidate pools, promote equality, and help build positive and inclusive company cultures.

Emerging Blue prohibits discrimination and all forms of applicant and employee harassment based on race, color, religion, sex, pregnancy, gender identity, national origin, age, disability, military or veteran status, or status in any group protected by state or local law

 

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