Emerging Blue, Inc.
http://www.emergingblue.com
http://www.emergingblue.com
true
Part-Time Patient Care Coordinator
Posted: 09/11/2024
2024-09-11
2024-10-19
Employment Type:
Contract
Job Category: Administrative
Job Number: MM773361813
Job Description
Patient Care Coordinator / Front Desk
Part-Time | San Diego, CA
Our client is seeking a Front Desk Patient Care Coordinator to join their exceptional team. The ideal candidate would be an individual who is comfortable working in a fast-paced environment, constantly enhancing procedures while maintaining excellent service. If you enjoy helping people, thrive in a dynamic sales driven role, and excel as a team player, we encourage you to apply.
Responsibilities include (but may not be limited to):
- Converse via email or phone with patients about surgical procedures we offer
- Review patient photos with doctor for patient eligibility
- Schedule consultation, surgeries, and preoperative appointments
- Reschedule surgeries as needed
- Adding last minute procedures for patients
- Collect payment information
- Communicate and organize leads in our database
- Strategically analyze the schedule for high optimization of Doctor’s time
- Some data entry into our patient database
- Reply to patient inquiries by end of day
- Confirm consultations with patients and send Zoom or Facetime reminders
- Answer questions regarding pricing, deposit process, scheduling, cancellation and
- rescheduling policies
- Learn and memorize all surgical and non-surgical procedures
- Must learn medical terminology
- Meet and greet patients
Ideal Characteristics:
- Strong communication skills with confidence in customer service skills
- Excellent organization skills and reliable
- Computer skills
- Incredible customer service skills
- Extremely professional at all times
- Experience dealing with a high workload
- Able to collaborate with the team and assist with tasks
- Experience deescalating patients
- Comfortable having difficult conversations
- Comfortable with having monetary conversations with patients
Requirements:
- Bachelor's Degree required
- Customer service experience required
- Sales experience is a plus
$18/hour | Mondays, Wednesdays, and Thursdays 8:30AM PST to 5PM PST
Meet Your Recruiter
Nicole Rossetti
Nicole’s background lies heavily in eCommerce and recruiting in various industries. She has always been drawn back to recruiting because of her natural ability to connect with others. For Nicole, finding the right match is immensely rewarding and what motivates her to continue building strong connections.
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