Store Manager
Job Description
Store Manager
Job Description and Duties
- Determine with Retail Manager potential retail opportunities. From retail marketing initiatives to local product offering.
- May work with buying team on product assortment and complementary product to the brand.
- May work with marketing team on retail marketing calendar, special events & local media etc.
- The store manager will represent the brand by being a dynamic and inspiring leader possessing a strong background in business management, sales and relationship building skills. The Store Manager is responsible for managing the day-to-day operations of the store while growing brand awareness locally.
Responsibilities
Set the Tone
- Create and maintain a warm, welcoming environment by delivering best in class customer service. Lead by example and hold each team member accountable to the same level of service.
- Establish a goal oriented selling culture that focuses on relationship selling and building a strong client base.
- Build standard operating procedures with corporate partners and ensure the team is aware of and following set policies.
- Cultivate a culture of selling by achieving sales plan through means of efficient planning, execution, business analysis and streamlining store processes.
Develop the Business
- Use your entrepreneurial spirit to proactively seek out marketing opportunities within the community to increase brand awareness and store exposure.
- Develop business strategies to increase client book sales, increase store traffic and optimize profitability.
- Frequently use visual merchandising tactics to create newness on the sales floor and in the store windows.
Grow, Manage and Support the Team
- Create an environment of open dialogue and learning to coach and assist with career development strategies, promoting internal career growth starting with thoughtful hires and clear performance expectations.
- Manage personnel activities of staff (i.e., hire, train, appraise, reward, motivate, discipline, etc.).
- Maintain an environment where all associates are treated fairly and with dignity and respect.
- Establish individual sales goals for associates and supervise sales staff to maximize sales and profit performance.
Be in the Know
- Stay informed about local events in the area and work to ensure store coverage is appropriate, when necessary, to capitalize on these happenings.
- Cultivate a relationship with the community via personal involvement, events and advertising opportunities.
Share the Customers Insights
- Provide continual feedback to headquarters to identify items and merchandise classifications of high sales and profit potential.
Perform other duties as required.
Salary Range: TBD
Meet Your Recruiter
Maggie Harrill
Director of Acquisition and Operations
Maggie is the Director of Acquisition and Operations at EB, where she spends her time connecting with brands and the people behind them. She values strong relationships, clear communication, and a thoughtful approach to growth. Maggie also leads EB’s digital and marketing efforts, creating space for creative talent and emerging brands to meet and collaborate.
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